Track IT
Judge your business performance through product ratings and reviews. Track IT provides universal order-tracking features, customized settings to acquire product reviews and ratings, an order cancellation option at any stage before it dispatches, and insight into order history. It let merchants monitor order journeys and offer the best service for the customers’ satisfaction to build good customer relationships.
Integration
Customer reviews are vital for a rapid business growth
Businesses get a boom with unmatchable product quality and fast delivery. Customer satisfaction is the major goal that can be judged by customers’ reviews regarding the delivery services and the product reached them. It helps eliminate existing flaws. The customized settings to get a general review of the entire order and individual products let you serve in a better way next time. The courier rating option assists in improving logistics.
Platform Features
Stay in control by tracking and managing your orders from a single portal
Significant reviews are a gateway to reaching customers’ minds. It helps to improve product quality and implement better logistics for faster and safer traceable deliveries. A good percentage of happy clients can be sustained
Order cancellation
Make order cancellations whether it is an approved, verified, or unverified order. Merchants can terminate orders at any stage before shipping.
Reviews and ratings
Get precious product reviews and courier ratings from customers by making customized settings and reminding them through email to leave a review.
Universal order tracking
Activate the order tracking feature so merchants and customers can track their order journey. Monitoring the order journey let you resolve any issue immediately that may occur.
View order history
Make order history visible to the customers to gain their confidence and improve customer relationships
Customize your theme
Customize the interface design by putting in the color scheme of your brand logo.
Reminder via email
Get customer reviews and ratings by sending email reminders. It let you know the satisfaction level of customers with your services.
Schedule a demo with our team to find out more about our product and how you can benefit from it.